![]() Severe Weather - Customers are encouraged to check the Gotobus Website -Īny bus cancellations on selected routes or call the phone number located on your eTicketįor most updated information. Exact arrival time depends on the traffic situation. Connections cannot be guaranteed and schedules are subject to change.Īrrival Time - The arrival times are estimated for customers' reference. The bus carriers will not be liable for delays caused by traffic, accidents, mechanical issues, road conditions, severe weather, and do not guarantee to arrive at or depart from any point as a specific time. Schedules - Every effort will be made to operate according to **Passenger should arrive 30 minutes prior departure time, otherwise the seat Printout of eTickets must be signed by customer as proof of boarding. (s) on e-ticket must match passenger's (or one of the passengers') name. The eTicket (confirmation email) at boarding for ID Check. (2) Customers must bring a valid ID and a printout of (1) The ticket is valid only for the date and time Price Change - We reserve the right to adjust the ticket fare, and the fare for holidays, weekends and special events. Tickets can only be rescheduled to the available schedules for the same route in the same direction provided by the original bus carrier.The fee for rescheduling made through GotoBus's customer service agent starts at $5 fee per ticket.After this, there is a $1 fee per ticket for the first online reschedule, $2 for the second, and $3 for the third. Within 2 hours of the initial purchase, there is no fee for rescheduling.No rescheduling within 4 hours of departure.How to self-reschedule tickets online? Please check. Rescheduling - Tickets can only be rescheduled before the original travel date/time. Refunds or alternative travel arrangements will be offered. While the bus operators will make everyĮffort to operate its services as scheduled, when this fails to occur full Those seats will have been removed from sales inventory. How to use the eTicket - Please have a printout of eTicket for boarding the bus.Ĭancellation and Refund - Once a reservation is booked on , Tickets and Confirmation - Immediately confirmed after successfullyĬompleting check out, the customer will see the confirmation number online and receive an order summary and eTicket(s) by
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